Reservation Desk
We are one of the first companies on the internet to offer
online hotel reservations in Germany and since then we processed tens
of thousands of reservations successfully.
Our company negotiates rates directly with hotels. We are NOT an
affiliate.
We work with over 2,000 hotels in Germany and our price
offer to clients is almost always discounted compared to
official hotel rates. Our company has been featured in many
leading travel magazines and newspapers all over the world.
We are a member of IATA - the International Air Transport Association.
Our main office is located in Seattle, WA in the United States:
Travel Online USA
15600 NE 8th Street #B1
Bellevue, WA 98008
For telephone inquiries regarding your reservation please call our
call center in Europe
between 8 A.M. and 6 P.M. Central European
Time
at (48) 22 789 2641.
Our Service
Finding the hotel that meets your needs and budget.
When you go back to the
Germany hotels web page
just click on city you want to book a hotel in or you can fill
our our check availability form to see which hotels are available.
We have been in business for almost 9 years and have served hundreds
of thousands of clients. We have 3 offices with our headquaters
located in Seattle, WA in the USA:
Travel Online USA
15600 NE 8th Street #B1
Bellevue, WA 98008
Our call center in Europe serves our client needs from 8 AM to 6 PM
Central European Time at the following number: +48 22 789 2641.
When you find a hotel you would like to stay in simply
click on "booking" to go to the reservation/request form.
When you click "Submit" you will automatically go into secured transaction and all your
credit card data will be encrypted. Once you send credit card info to us -
we will make a reservation.
Some hotels require prepayment on any or some booking dates.
In this case you will be informed about hotel payment and cancellation policy at the bottom of confirmation e-mail.
The web site uses 128 bit encryption Secure Server. This means that
your information is encrypted while in transit. Your credit card
information is safe with us. Travel Online uses secure socket layers,
encryption techniques and firewalls to safeguard all of your personal
information.
Our reservation desk is open 7 days a week . So depending on the
time zone we will contact you anywhere from a few hours to a day to answer your
question or confirm booking.
All transactions through our sites are safe and have secured reservation form.
You are able to cancel your reservation at no service charge up to 5 days after the date of confirmation e-mail with rates. After that there is a USD 10 service fee to cancel the reservation.
If you cancel your reservation 3 days prior to your arrival you might be charged cancellation fee depending on the hotel policy. Cancellation policy and method of payment may also differ in some of the hotels or on some booking dates. In this case you will be informed about hotel payment and cancellation policy at the bottom of confirmation e-mail.
Along with the confirmation e-mail you will get a link which you can click on to cancel your reservation.
Our databases feature all hotels in certain city or town. However our German database is still being built.